رعاية المواقع وتحسين محركات البحث وأعمال لمرة واحدة بساعات مطوّر حقيقية

ابدأ الآن
ابدأ الآن

باقات الصيانة

Hourly Support — Prepaid Developer Hours

Prepaid packs of real developer hours — a fixed entry price, a visible balance, and your unused hours refundable.

الباقات Prepaid developer hours
2 · 5 · 10 Prepaid developer hours لا تُضاف ضريبة القيمة المضافة — البائع غير مسجَّل بعد لضريبة القيمة المضافة في الإمارات
الباقات والأسعار

الأساسيات

  • Packs of 2, 5 or 10 developer hours — the bigger the pack, the lower the effective rate
  • Every pack is valid 90 days from activation
  • Minimum deduction 0.5 hours — small tasks stay small
  • Task estimate before we start — free, always
  • Unused hours refundable within the 90-day window, minus one hour (our refund policy, in plain sight)

الباقات

الأسعار

باقة ساعتين
‏1,120 د.إ.‏ دفعة واحدة
  • Prepaid developer hours2
  • Validity from activation90 days
  • Minimum deduction0.5 h
  • Estimate before workFree
  • Refund of unused hoursWithin 90 days, minus 1 h
  • تفاصيل أخرى عن الباقة Free · Within 90 days, minus 1 h
باقة 5 ساعات
‏2,510 د.إ.‏ دفعة واحدة
  • Prepaid developer hours5
  • Validity from activation90 days
  • Minimum deduction0.5 h
  • Estimate before workFree
  • Refund of unused hoursWithin 90 days, minus 1 h
  • تفاصيل أخرى عن الباقة Free · Within 90 days, minus 1 h
باقة 10 ساعات
‏4,435 د.إ.‏ دفعة واحدة
  • Prepaid developer hours10
  • Validity from activation90 days
  • Minimum deduction0.5 h
  • Estimate before workFree
  • Refund of unused hoursWithin 90 days, minus 1 h
  • تفاصيل أخرى عن الباقة Free · Within 90 days, minus 1 h

البداية

كيف نعمل

  1. يصبح الطلب خدمة يمكنك متابعتها

    يصبح الطلب المدفوع خدمة في لوحتك لها حالة خاصة بها، وكل تغيير يطرأ عليها مقيَّد في صفحة الخدمة. ومن تلك الصفحة تراسلنا وقتما شئت — محادثة واحدة لكل خدمة لا لكل طلب، فلا دردشة ثانية تتابعها.

  2. تسلّم الصلاحيات، لا كلمات مرور عبر البريد

    نموذج الاستقبال القصير سألك عمّا يحتاجه العمل أثناء الطلب، وتنتقل إجاباته مع الخدمة. توضع الصلاحيات في التخزين المشفّر داخل اللوحة، ولا تُرسل في البريد، والنموذج نفسه لا يطلبها.

  3. الطلبات الصغيرة تبدأ، والأكبر تنتظر موافقتك

    كل طلب يُقدّر أولاً مجّانًا. إذا كان التقدير ساعتين أو أقل يبدأ فورًا مع إشعار لك؛ وما زاد ينتظر موافقتك على الخصم. ويمكنك خفض الحد إلى صفر فتوافق على كل شيء.

  4. كل ساعة سطر، ولا تجديد دون إذنك

    يُسجّل العمل بربع الساعة، وكل قيد مرتبط بالطلب الذي سبّبه، والرصيد المتبقي رقم ظاهر. ولا يتجدد أي اشتراك إلا بتفويض دفع منحته — ويمكنك إلغاؤه — في اللوحة.

رسم توضيحي للوحة العميل — ليس حسابًا حقيقيًا. كل خصم سطر، والرصيد رقم.

المشمول

ما تشمله الخدمة

01

Real development, not just 'edits'

Bug fixes, layout and content changes, plugin configuration, small feature work and consultations — done by developers, not by a ticket macro.

ضمن باقتك
02

Free estimate before any deduction

Every task gets an estimate first, free. Small tasks — up to 2 hours — start on that estimate right away, with a notification to you; anything estimated above 2 hours waits for your explicit approval. Prefer to approve everything? Lower the threshold in your settings, down to zero. A task estimated over 8 hours becomes a separately quoted Custom Offer instead of silently eating your pack.

ضمن باقتك
03

Minimum deduction 0.5 hours

A five-minute fix costs half an hour, not a full one — and the running balance is always visible in your panel.

ضمن باقتك
04

90-day window, honest exit

Hours expire 90 days after activation — and until then, unused hours are refundable at the pack rate minus one hour. No 'use it or lose it' surprise on day 89.

ضمن باقتك
05

Works with care plans

On a Website Care plan, pack hours are spent only after your included plan hours run out — the pack is your overflow buffer, not a replacement.

ضمن باقتك
06

Not included

Tasks estimated over 8 hours (Custom Offer), full redesigns, paid plugin licences and content production in volume. A site that is down or hacked is not an hourly task either: Emergency Fix is a separate fixed-price service with its own start SLA and a no-cure-no-pay refund.

خارج الباقة

المقارنة

قارن الباقات

قارن الباقات
قارن الباقات
ما تحصل عليه باقة ساعتين ‏1,120 د.إ.‏ دفعة واحدة باقة 5 ساعات ‏2,510 د.إ.‏ دفعة واحدة باقة 10 ساعات ‏4,435 د.إ.‏ دفعة واحدة
Prepaid developer hours
2 = 2 ساعة عمل
5 = 5 ساعة عمل
10 = 10 ساعة عمل
Validity from activation 90 days 90 days 90 days
Minimum deduction 0.5 h 0.5 h 0.5 h
Estimate before work Free Free Free
Refund of unused hours Within 90 days, minus 1 h Within 90 days, minus 1 h Within 90 days, minus 1 h
الطلب اطلب الآن اطلب الآن اطلب الآن

الوعد

ضماناتنا

  • Pay the pack, post the task — that is the onboarding

    No deposit to negotiate and no invoice to chase. We publish no start window for pack work, because our order book commits none; what it does commit — a free estimate before a single hour is deducted — is the guarantee below.

  • Unused hours come back

    Within the 90-day window, unused hours are refunded at the pack rate minus one hour. You risk one hour, not the pack.

  • No task starts without an estimate

    Every task is estimated first, free. Estimates above 2 hours wait for your explicit approval — and you can set your approval threshold to zero to confirm every task, whatever its size. Over 8 hours it becomes a quoted Custom Offer — your pack is never silently drained.

الأسئلة

الأسئلة الشائعة

What kind of tasks fit an hourly pack?

Typical pack work: fixing errors, layout and content changes, configuring plugins, small feature additions, consultations and second opinions. If the estimate exceeds 8 hours, we quote it as a fixed-price Custom Offer instead.

How do I know how many hours are left?

Your remaining balance is visible in the client panel, and every deduction is tied to a task you approved. Work is logged in quarter-hour steps with a half-hour minimum per task, so the arithmetic stays legible.

What happens if I don't use the hours?

Hours expire 90 days after activation. Before that happens you can request a refund of the unused hours at your pack's rate, minus one hour — that rule comes from our refund policy and is the same for every pack size.

Can I use pack hours on top of my Website Care plan?

Yes — that is the designed overflow path. Pack hours are deducted only after your plan's included hours are used up for the month.

Do you start work before payment?

No. Strict prepayment is how the platform works: paying the pack in the panel opens the service and credits its hours to your balance, and in return every task is estimated free before a single hour is deducted — no invoicing dance, no waiting for a project manager.

ما تحصل عليه

01

Bug fix on one page

One broken thing named and repaired — a layout that collapsed, a form that stopped sending, an error after an update.

02

Plugin conflict

Two plugins fighting after an update: the culprit identified, the conflict resolved or the plugin replaced.

03

Search Console and indexing fix

Errors reported in Google Search Console — indexing, duplicates, structured data — read and corrected on the site.

04

GA4 tracking fix

Events that stopped firing, a conversion counted twice, traffic from your own office polluting the report.

05

Cloudflare and SSL

Certificate renewal, a redirect loop, cache and DNS records set the way your site actually needs them.

06

WPML and multilingual snags

Missing translations of menus and strings, a language switcher that drops the visitor on the wrong page.

07

Theme tweaks

Spacing, typography, a block that behaves on desktop and not on mobile — changed in a child theme, not in the parent.

08

Cookie banner and Consent Mode v2

A consent banner installed and wired to your analytics, so tags respect the visitor’s answer.

09

WordPress installation and theme setup

A fresh install, the theme brought to the state of its demo, the plugins you need and a first backup.

10

Content and layout changes

Pages edited, sections rearranged, images replaced — the ordinary work a site needs between bigger projects.

الطلب

اطلب Hourly Support — Prepaid Developer Hours

في اللوحة تظهر هذه الخدمة باسم “Hourly Support — Prepaid Developer Hours”.