Website care & fixes
We keep your website working
Website maintenance (AMC), monitoring and one-time fixes for WordPress sites in the UAE. You order and pay in the client panel; delivery windows are printed only where our order book commits one.
Basics
What's included
A monthly website maintenance (AMC) plan with real development hours included: updates, backups, security checks and a team that handles your requests inside your client panel. Prices in dirhams; no VAT is charged, because the seller is not yet VAT-registered in the UAE.
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6, 12 or 20 included development hours every month — counted in whole quarter-hours, no small print
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CMS, plugin and theme updates on a fixed schedule
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Daily backups of files and database
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Security and uptime monitoring on every plan
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One panel for requests, reports, invoices and your remaining hours
Catalogue
Services
Care plans
Ongoing monthly maintenance with a team behind it.
fromAED 230/month All maintenance & supportMonitoring
Detection with a published alert window — repairs are sold separately.
fromAED 385/month MonitoringWordPress fixes & one-time work
Fixed-scope work with a clear price.
fromAED 1,120one-time All fixes & one-time workSEO & growth
An audit, a monthly retainer, and the analytics to check them.
fromAED 1,890/month All SEO & growthStart
How it works
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Pick a service and pay in the panel
Every service has a public AED price — no VAT is charged, because the seller is not yet VAT-registered in the UAE — and honest limits in numbers. You order and pay in the client panel at app.web-svc.com — the same price book the checkout uses.
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No deposit to negotiate, no invoice to chase
Paying issues your order confirmation and invoice on the spot, and where a service commits a delivery window, its card prints the moment that window is counted from.
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Follow everything in one place
Tasks, remaining hours, reports and invoices issued by the platform — all live in your panel. Subscriptions never renew without your explicit payment mandate.
Questions
Frequently asked questions
What happens right after I pay?
You answer the short intake form while ordering and hand over access through the panel’s encrypted storage rather than email; the paid order then opens the service on its own page, and you file your first request from there. Every request is estimated first, free; requests estimated at 2 hours or less start without waiting for your approval, and anything larger waits for you to approve the deduction. Hours are logged in quarter-hour steps, each with a line you can read.
My site isn’t on WordPress — can I still order?
Our launch focus is WordPress and WooCommerce, and that is what the scopes on this site are written against. Other platforms are served through the same services where the work fits, and through a Custom Offer where it does not — a written proposal within 2 business days of your brief.
Is this an AMC (Annual Maintenance Contract)?
It works like an AMC without the lock-in: billed monthly, cancel anytime, and the annual plan carries the same freedom — cancel it and months that have not started are refunded in full. No 12-month chains, and routine plan work never consumes your included hours.
Is VAT charged on these prices?
Not yet. Every price you see is in UAE dirhams and no VAT is added to it: the seller is not yet registered for VAT in the UAE and holds no TRN, so your invoice carries no VAT line and cannot be used to recover input VAT. The amount on the page is the amount on your invoice. When the seller registers, prices will be shown inclusive of 5% VAT.
no VAT charged — the seller is not yet VAT-registered in the UAE